Privacy Policy

Information We Collect

At Kulmatic Pruntos, we collect information to provide you with the best floral design learning experience possible. When you interact with our website or enroll in our programs, we gather different types of information that help us serve you better.

How We Use Your Information

Your information serves multiple purposes in helping us deliver quality floral design education. We use your data to process enrollments, communicate course updates, and provide personalized learning recommendations. Every piece of information we collect has a specific purpose tied to improving your educational experience.

• Processing course registrations and managing your learning progress
• Sending important updates about courses, schedules, and new program offerings
• Providing customer support and responding to your inquiries
• Improving our website functionality and user experience
• Analyzing learning patterns to develop better course content
• Sending promotional materials about relevant floral design opportunities (with your consent)

We never use your personal information for purposes beyond what we've outlined here. If we need to use your data for new purposes, we'll always ask for your explicit consent first.

Information Sharing and Disclosure

We take a careful approach to sharing your information. Generally speaking, we don't sell or rent your personal data to third parties. However, there are specific circumstances where we may share limited information to provide better services or comply with legal requirements.

Data Security and Protection

Protecting your personal information is one of our highest priorities. We implement multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

• Encrypted data transmission using SSL/TLS protocols for all sensitive information
• Secure servers with restricted access and regular security monitoring
• Regular security audits and vulnerability assessments
• Staff training on data protection and privacy best practices
• Backup systems with encrypted storage to prevent data loss
• Access controls ensuring only authorized personnel can view your information

While we take comprehensive steps to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Rights and Choices

You have significant control over your personal information and how we use it. We believe in transparency and providing you with meaningful choices about your data. You can exercise these rights at any time by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of information are kept for different periods based on their purpose and legal requirements.

• Course enrollment and completion records: retained for 7 years for certification purposes
• Contact information: maintained while you remain an active student or subscriber
• Payment information: stored according to financial record keeping requirements
• Website usage data: typically retained for 2 years for analysis purposes
• Support communications: kept for 3 years to maintain service quality

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in many cases, though some records may need to be maintained for legal compliance.

International Data Transfers

As an organization based in Pakistan serving students globally, we may transfer your information internationally when necessary for providing our services. We ensure appropriate safeguards are in place for any international data transfers, including working only with service providers who maintain adequate data protection standards.

When we transfer data internationally, we use standard contractual clauses and other approved transfer mechanisms to ensure your information receives the same level of protection regardless of where it's processed.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences, analyze site usage, and improve our services.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the bottom of this page shows when the policy was last updated.